At Steadyhands, we take pride in delivering your products with care, efficiency, and consistency—because the ultimate experience doesn’t stop at the chair.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, you will receive a confirmation email with tracking information or pickup instructions.
During high-volume periods (new drops, promotions, or holidays), processing times may be slightly extended.
Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and selected delivery method.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
Delivery times are estimates and may vary due to carrier delays.
Local Pickup (Steadyhands Shop)
We offer free local pickup for customers who prefer to collect their order in person.
Pickup Location:
Steadyhands Barber & Beauty
11328 Tara Blvd
Hampton, GA 30228
How it works:
- Select “Local Pickup” at checkout
- You will receive an email when your order is ready for pickup
- Please wait for confirmation before arriving
Pickup Hours:
- Monday: 10AM – 2PM
- Tuesday – Saturday: 9AM – 7PM (appointments only hours still apply inside)
- Sunday: 12PM – 5PM
Please bring your order confirmation email at the time of pickup.
Orders not picked up within 7 days may be canceled or restocked.
Shipping Locations
We currently ship within the United States.
For international shipping inquiries, please contact us directly.
Order Tracking
Once your order ships, you’ll receive a tracking number via email.
Please allow up to 24 hours for tracking updates to appear.
Lost, Stolen, or Delayed Packages
Steadyhands is not responsible for packages once they are in the carrier’s possession. If your package is lost or delayed, please contact the carrier directly.
Need help? Reach out—we’ll assist where we can.
Incorrect Shipping Information
Please ensure your shipping address is entered correctly at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Damaged Items
If your order arrives damaged, contact us within 48 hours of delivery with photos of the item and packaging. We’ll make it right.
Contact
For any shipping-related questions or concerns:
support@steadyhandsbb.com
